Austin Pavement Co. LLC (d/b/a Austin Pavement Co.) ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit https://www.austinpavementco.com or submit a form, how we use that information, and the choices you have. By using our website you agree to the practices described below.
Business contact information:
Austin Pavement Co. LLC
210 Lee Barton Dr. #401
Austin, TX 78704
Phone: (512) 580-7804
Email: info@austinpavement.com
Hours: Monday–Friday, 9am–5pm CT
Information we collect
Information you provide
When you submit our assessment, quote, or contact forms, you may provide:
- Name and company name
- Email address and phone number
- Property address and approximate lot size
- Service interest, timeline, and any notes you choose to include
Information collected automatically
We and our service providers may collect:
- Device, browser, and operating-system information
- IP address and approximate location
- Pages visited, referring URL, and on-page interactions
- UTM parameters and ad-platform click IDs (e.g.
gclid,fbclid) when you arrive from a marketing campaign
How we use information
- To respond to your assessment, quote, or contact request
- To prepare and deliver pavement condition reports and proposals
- To follow up about active or past projects
- To attribute marketing campaigns and improve our advertising
- To operate, secure, and improve our website
- To comply with legal obligations
How we share information
We do not sell your personal information. We share information only with:
- Service providers who help us operate the site, host data, send email, or process leads (e.g. our CRM and form processor)
- Subcontractors when necessary to perform work on your property
- Legal and safety recipients when required by law or to protect rights, property, or safety
Cookies and similar technologies
Our site uses cookies and similar technologies for basic site function, analytics, and marketing attribution. You can control cookies through your browser settings; disabling cookies may limit some site functionality.
Data retention
We retain submission data for as long as needed to respond to your request, perform contracted work, comply with legal obligations, and maintain reasonable business records. We may anonymize or aggregate data for analytics beyond that period.
Your choices
- Access and correction: Request a copy or correction of the information you've provided.
- Deletion: Request deletion of your information, subject to our legal and operational retention obligations.
- Marketing email: Unsubscribe using the link in any marketing email we send.
- Do Not Call / SMS: Tell us in writing if you'd prefer not to receive phone or SMS follow-up.
SMS / text messaging program (A2P 10DLC)
When you provide your mobile number through any form on this Site (assessment, quote, or contact) or otherwise opt in, you expressly consent to receive Application-to-Person (A2P) text messages from Austin Pavement Co. related to your inquiry, scheduling, project status, follow-up, customer care, and account notifications.
Program details. Message frequency varies based on your interaction with us (typically a few messages per inquiry or project). Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchasing any goods or services.
Opt-in. By submitting a form that includes your mobile number, by replying START or YES to one of our messages, or by otherwise providing your express written consent, you opt in to receive SMS messages from us at the number provided.
Opt-out and help. You can opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. We will send a single confirmation message and will not send further SMS messages unless you opt back in. For help, reply HELP or contact us at info@austinpavement.com.
Mobile information sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors is limited to those performing services on our behalf (such as our SMS platform and CRM provider). All other categories — including text-messaging originator opt-in data and consent — are not shared with any third party.
Supported carriers. Major U.S. carriers, including AT&T, T-Mobile, Verizon, and other Tier-1 carriers. T-Mobile is not liable for delayed or undelivered messages.
The full SMS program terms are also available on our Terms of Use page.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect information from them.
Security
We use reasonable technical and organizational measures to protect the information we collect. No system is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent changes. Material changes will be highlighted on this page.
Contact us
Questions or requests about this policy? Email info@austinpavement.com or visit our contact page.